Privacy Policy

This privacy policy describes how kiddocrafters.co.uk collects, uses, and discloses your personal information when you visit or make a purchase on the site. The terms "site" or "we" refer to kiddocrafters.co.uk.

Collection of personal information

When you visit the site, we collect certain information about your device, your interaction with the site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, "personal information" means any information that can uniquely identify an individual (including the information listed below). Please see the list below for more information about the personal information we collect and why.

Device information

Examples of personal information collected: web browser version, IP address, time zone, cookie information, sites or products you visit, search terms and how you interact with the site.
Purpose of the data collection: to load the site accurately for you and to analyze site usage in order to optimize it.
Source of collection: Automatic collection when you visit our site using cookies, log files, web beacons, tags or pixels.
Disclosure for commercial purposes: shared with our processor Shopify and our delivery service PostNL. They may also be disclosed to third-party services that contribute to the operation of the site, such as our cookie bar.

Order information

Examples of personal data collected: name, billing address, delivery address, payment details (including credit card numbers), email address and telephone number.
Purpose of data collection: to provide you with products or services under our agreement, process your payment data, arrange shipping and send you invoices and/or order confirmations, communicate with you, review our orders for potential risks or fraud and, in accordance with the preferences you have shared with us, provide you with information or advertising regarding our products or services.
Source of data collection: data collected from you.
Collection for commercial purposes: shared with our processor Shopify, PostNL/Shopify and the Super Address Labels plugin.

Customer support information

Examples of personal information collected : Email address and any other information provided during customer support.
Purpose of the collection : customer assistance.
Source of data collection : collected from you.

Sharing of personal information

We share your personal information with service providers to help us provide our services and fulfill our contracts with you, as described above. For example:

We use Shopify for our online store. You can learn more about how Shopify uses your personal information here: https://www.shopify.com/legal/privacy.
We may share your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioral advertising

As described above, we use your personal data to provide you with targeted advertising or marketing communications that we believe may be of interest to you. For example, we share information about your use of the website:

We share information about your use of the site, your purchases, and your interaction with our ads on other websites with our advertising partners. We collect and share some of this data directly with our advertising partners and, in some cases, through cookies or other similar technologies (which you can consent to, depending on your location).
For more information about how targeted advertising works, please visit the Network Advertising Initiative's ("NAI") educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work .

You can opt out of targeted advertising by visiting https://www.facebook.com/settings/?tab=ads

You can also opt out of some of these services by visiting the Digital Advertising Alliance opt-out portal at : http://optout.aboutads.info/.

Use of personal information

We use your personal information to provide you with our services, including: offering products for sale, processing payments, shipping and processing your order, and keeping you informed about new products, services and offers.

Legal basis

In accordance with the General Data Protection Regulation ("GDPR"), if you are a resident of the European Economic Area ("EEA"), we process your personal data on the following legal bases:

Your consent;
The execution of the contract between you and the website;
Compliance with our legal obligations;
To protect your vital interests;
To perform a task carried out in the public interest;
For our legitimate interests, which do not override your fundamental rights and freedoms.

Storage

When you place an order on the site, we store your personal data in our records unless you ask us to delete this information. For more information about your right to erasure, please see the "Your Rights" section below.

Automatic decision-making

If you reside in the EEA, you have the right to object to processing based solely on automated decision-making (including profiling), where such decision-making produces legal effects concerning you or significantly affects you.

We do not make fully automated decisions with legal effects or other significant consequences using our customers' data.

Our Shopify subcontractor uses limited automated decision-making to prevent fraud that has no legal effect or significant impact on you.

The services that include elements of automated decision-making are as follows

The temporary exclusion of IP addresses associated with repeatedly failed transactions. This list remains in place for a short period of time.
Credit cards associated with rejected IP addresses are temporarily blocked. This list is maintained for a short period of time.

Your rights

GDPR

If you are a resident of the EEA, you have the right to access the personal information we hold about you, to transfer it to a new service, and to request that your personal information be corrected, updated, or deleted. If you wish to exercise these rights, please contact us using the contact details below.

Your personal information is initially processed in Ireland, then transferred outside of Europe for storage and further processing, including in Canada and the United States. For more information on data transfer compliance with the GDPR, please see Shopify's GDPR white paper : https://help.shopify.com/en/manual/your-account/privacy/GDPR.

Cookies

A cookie is a small piece of information downloaded to your computer or device when you visit our website. We use several different types of cookies, including functional, performance, advertising, social media, and content cookies. Cookies enhance your browsing experience by allowing the website to remember your actions and preferences (such as login and region selection). This means you don't have to re-enter this information each time you return to the site or navigate between pages. Cookies also provide information about how users interact with the website, for example, whether it's their first visit or if they are returning visitors.

We use the following cookies to optimize your experience on our site and provide our services.

Cookies necessary for the operation of the store

Cookie name Function
_ab Used in the context of access to the administration.
Secure session ID Used in the context of navigating a storefront.
basket Used as part of the shopping cart.
cart_sig Used as part of the payment process.
cart_ts Used as part of the payment process.
checkout_token Used as part of the payment process.
secret Used in the context of cash handling.
secure_customer_sig Used as part of the client connection.
storefront_digest Used as part of the client connection.
shopify_u Used to facilitate the updating of customer data.

Reports and analyses

User name Function
_tracking_consent Tracking preferences.
Landing page Landing page tracking
Origin of the referent Landing page tracking
_s Shopify analysis.
Shopify_s Shopify analysis.
Shopify_sa_p Shopify analytics data related to marketing and referrals.
shopify_sa_t Shopify analytics related to marketing and recommendations.
shopify_y Shopify analysis.
_y Shopify analytics.

The length of time a cookie is stored on your computer or mobile device varies depending on whether it is a "persistent" or "session" cookie. Session cookies last until you stop browsing, while persistent cookies last until they expire or are deleted. Most of the cookies we use are persistent and expire between 30 minutes and two years from the date they were downloaded to your device.

You can control and manage cookies in various ways. Please note that deleting or blocking cookies may negatively impact your user experience and some parts of our website may no longer be fully accessible.

Most browsers accept cookies automatically, but you can choose whether or not to accept cookies through your browser settings, which are often found in your browser's "Tools" or "Preferences" menu. You can find more information about changing your browser settings or how to block, manage, or filter cookies in your browser's help file or on websites such as www.allaboutcookies.org .

Finally, please note that blocking cookies cannot completely prevent us from sharing information with third parties, such as our advertising partners. To exercise your rights or opt out of certain uses of your information by these parties, please follow the instructions in the "Browsing Behavior-Based Advertising" section above.

Do not follow

Warning: Because there is no industry consensus on how to respond to "Do Not Track" signals, we do not change our data collection and use practices when we detect such a signal from your browser.

Modifications

We may update this privacy policy from time to time, for example to reflect changes in our practices or for other operational, legal or regulatory reasons.

Contact

For more information about our privacy practices, if you have any questions or wish to make a complaint, please contact us by email at info@kiddocrafters.co.uk.

Last updated: 21/01/2026
If you are not satisfied with our response to your complaint, you have the right to submit your complaint to the competent data protection authority.